In accordance with Article L.121-20 of the French Consumer Code, every consumer has a period of 14 days from the receipt of their order to exercise their right of withdrawal, without having to provide any justification and without incurring any penalties, except for return shipping costs.
If this period ends on a Saturday, Sunday, or public holiday, it is extended to the next working day.

Items must be returned in their original packaging, with tags intact and not removed, in perfect condition, and accompanied by the order number.

Return address:
Loumont
2 Passage du Square
92160 Antony
France

Please contact us before sending any return at contact@loumont.xyz to receive the return instructions and form.

WARRANTIES AND AFTER-SALES SERVICE
All products sold on our website are covered by the legal guarantee of conformity (Article L.211-4 of the French Consumer Code), allowing customers to return a defective or non-compliant item.

Article L.211-4 of the French Consumer Code:
The seller is required to deliver goods that conform to the contract and are free from any defects existing at the time of delivery.

If you receive a defective or non-conforming item, please contact us at contact@loumont.xyz, and we will offer you an appropriate solution.