Track my order
Delivery and parcel tracking
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Track my order
One place to track your shipment and the production of your pre-ordered items.
Key information
Estimated shipping: —
Next step: —
PRODUCTION TRACKING
Where is your item?
Each step is confirmed by our team as production actually progresses.
LATEST NEWS
Key dates
01 / ARRIVAL AT LOUMONT
Estimated arrival in our stock.
02 / SHIPPING
The key date: estimated start of shipping.
03 / DELIVERY
Estimated window after shipping.
Dates are estimates and may change. The date or lead time given at purchase remains the contractual reference. You will receive parcel tracking once your order has actually shipped.
Production log
ANY QUESTIONS?
Here is everything you need to know.
Are the dates final?
These are our latest estimates. We update them when logistics information is confirmed. Your contractual delivery time and your rights still apply.
When will I get my tracking number?
You will receive it in the shipping confirmation email once your parcel has actually been handed over to the carrier. Production progress is not parcel tracking.
I have several items in the same order.
Each item may belong to a different batch. A combined order may wait until all items are available. For your individual delivery, see the Shopify order status page.
What if there is a delay?
Check the latest news and contact us to find out about the available options. Your legal rights regarding late delivery still apply.
A question about your order?
CONTACT LOUMONT ↗
Our team is here to help.